The online store www.studiokuza.com (referred to as either "the Site", "We", "Us" or "Our") is an e-commerce website. It is edited and operated by Studio Kuza, a registered business based in Ektoros 47,1016, Nicosia, Cyprus.
ONLINE STORE TERMS
PURCHASE OF PRODUCT
All products listed on www.studiokuza.com are for personal use only, and with no intention of resale.
The pricing, description and cease of products can change at any time without notice.
When purchasing products through our website you must fill in the personal information, such as your name, address and email address, necessary to process your purchases. You will receive a confirmation email with the summary of your order.
All of our prices are stated in euro, local customers are offered free shipping. The shipping for international customers varies based on the size and weight of the product and it is added to the price.
All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the sole responsibility of the buyer.
Made to order items
Please allow 7-14 days for your order to be made before shipping.
Ready to ship items ship within 2-3 business days.
1-4 business days
All international orders ship via registered airmail from Cyprus. Most orders arrive within 2 to 3 weeks but can take longer, especially during holidays.
All items are carefully wrapped and packaged. We care about the environment and try to use recycled materials for packaging when possible.
You can return or exchange within 14 days of delivery
Conditions of return
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you have any questions about return and refund, please contact us at email@example.com
Before your first use, we advise that you wash your pieces by hand in hot soapy water, rinse them and allow them to air dry. Please handle with care due to the fine nature of ceramics.
Handle with care: stoneware and porcelain are strong and durable materials — but they are still breakable so please be gentle with them.
Size and glazing may vary slightly from item to item which we think is exactly the charm of being handmade.
The base is stamped with the KUZA studio mark.
When you visit the Site, we collect certain information about your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Purpose of collection: to provide products or services to you, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout
We use only necessary cookies to improve your experience on our website and make the interaction between you and the website faster and easier. Cookies are text files with small pieces of data that enable our website to ‘remember’ you as a return visitor (such as login and region selection). You are at all times in your right to turn off the function in your browser.